Employees Happier. Customers Happier. CEO Happier.
Employee-led Improvement. Target Challenges and problem solving. Do it to everyone or to a group based on their expertise, interests or experience.
Collaborate with suppliers, partners and key customers to discover unmet needs. Create more value and waste much less time and money.
Engage a global community of "Solvers" e.g. citizens, experts, members or a specific demographic to capture problems and ideas for new products and services.
The best technique enabling Continuous Improvement, Innovation and successful product development is called Jobs-to-be-Done. The “job” is the progress you need to achieve against a particular set of circumstances. The “job to be done” is the real outcome you strive to get.
To consistently win at Innovation and Continuous Improvement, individuals use OrganizedFeedback to uncover ALL customer or colleagues’ needs. You figure out which of these needs are unmet. Then you ask and prioritize solutions that satisfy them. You do not waste time and effort with uninformed “ideas”.
Innovation = Satisfying unmet needs.
Knowledge of unmet needs is the catalyst for relevant ideas. That is the path leading to implementing the right solution. Idea Management success comes from understanding that the real need is always there. Innovation is what satisfies it.
Organisations - big or small - make progress because of motivated individuals in focused teams.
The key to success is how you meld systems and technology into your organisational structure. And do it in such a way that it becomes natural to discuss problems and make sensible ideas flow.
