The best technique enabling sustainable Continuous Improvement and Innovation is called Jobs-to-be-Done.

That’s because every solution or idea to improve a product or a process involves a “job-to-be-done”. The “job” is the progress you need to achieve against a particular set of circumstances. It is the higher purpose, the real reason for effort; it is the real outcome you strive to get.

We believe that the outcome you want is to involve people to reveal unmet needs and hidden opportunities, to deliver VALUE. The job is to bring Talent to the surface!

With a focus on the Job-to-be-Done, employees are encouraged to reveal Improvement Opportunities. Because, if the focus is not the actual job the customer (internal or external customer) is trying to execute, then lots of time and money will be wasted, and a failed product or a misguided or confusing process may be launched before the mistake is realized.

Here at OrganisedFeedback our Job-to-be-Done is to help make your improvement process easier and truly sustainable.

We provide a better way to create employee engagement that results in participation and progress. It consists of modern tools enabling greater Contribution, clearer Communication, easier Evaluation and Happier people. All augmented with great reports and analysis that show strategic progress which motivates staff, managers and the CEO!

To embed the belief that employees should influence the way their work is done.

OrganisedFeedback seeks to empower employees. It is literally Employee Voice.

Commitment created and employee engagement made sustainable. Involvement rewarded.